Job openings for Automotive Service Advisor in Rohtak
We are seeking an Automotive Service Advisor with 1 to 2 years of experience to join our team in Rohtak. This full-time remote position involves assisting customers with their automotive service needs and ensuring a smooth service experience.
Key Responsibilities:
1. **Customer Interaction**: Greet customers warmly and assess their automotive service needs, effectively communicating details about services offered.
2. **Service Recommendations**: Analyze vehicle issues and recommend appropriate services and repairs based on customer descriptions and vehicle inspections.
3. **Service Scheduling**: Coordinate and schedule service appointments, ensuring optimal utilization of workshop resources and timely service delivery.
4. **Work Order Management**: Prepare and maintain accurate work orders, detailing services performed and customer requests for record-keeping and billing purposes.
| Experience | 1 - 2 Years |
| Salary | 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A. |
| Industry | Sales & Marketing / Business Development / Telecaller |
| Qualification | |
| Key Skills | Automotive Knowledge Documentation Skills Problem-solving Multi-tasking Diagnostic Skills Negotiation Skills Sales Skills Product Knowledge Customer Satisfaction Teamwork Up-selling Time Management Technical Skills Computer Skills Customer Relationship Management Organizational Skills Warranty Processing Customer Service Conflict Resolution Upselling Communication Attention to Detail Adaptability |
